Temp Billing & Records Administrator

Cummins Mellor; Blackburn (OK); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Holiday pay

Pension scheme

Employee Assistance Programme

Free onsite facilities

Job summary

Cummins Mellor is seeking a Temporary Administrator based in Blackburn. The role involves supporting customers, clients, and internal teams, handling enquiries, and ensuring records are accurate and up to date.

You will manage a varied workload with strong attention to detail, delivering professional written communication and liaising with clients to resolve service requests. Immediate availability is preferred.

Qualifications

• Experience in administration or customer service.
• Excellent written and verbal communication.
• Able to manage a varied workload.
• Proactive and positive approach.

Responsibilities

• Respond to customer and client enquiries via a ticketing system.
• Provide professional and helpful written communication.
• Update customer records and account information.
• Request and follow up outstanding information and documentation.
• Liaise with clients to resolve queries and service requests.
• Handle and escalate complaints where appropriate.
• Maintain accurate records and notes.
• Prepare and issue documentation.
• Work closely with other departments to resolve issues efficiently.
• Ensure information is handled in line with GDPR and data protection requirements.

Skills

Customer service

Organised

Attention to detail

Time management

Independent worker

Tools

CRM systems

Ticketing systems

Job description

Cummins Mellor is seeking a Temporary Administrator based in Blackburn. The role involves supporting customers, clients, and internal teams, handling enquiries, and ensuring records are accurate and up to date.

You will manage a varied workload with strong attention to detail, delivering professional written communication and liaising with clients to resolve service requests. Immediate availability is preferred.