Hybrid Invoicing & Customer Service Administrator

Buildsafe; United States; Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Uniforms Provided

Fortnightly on-site car washes

Monthly lunches

Company events

Hybrid work arrangement

Gym membership discount

Job summary

Buildsafe is seeking an Invoicing & Customer Service Administrator at its Head Office in Arundel. You will support invoicing, resolve invoice queries, and collaborate with Operations, Sales, Estimating, Customer Service and Finance teams to ensure timely processing.

The role requires strong organisation, attention to detail and clear communication across stakeholders. Hybrid work arrangements apply after training period, with uniforms, car washes on site, and team events provided.

Qualifications

• Strong attention to detail and a high level of accuracy.
• Good analytical and problem-solving skills.
• Confident written and verbal communication skills.
• Strong time management and the ability to prioritise.
• Ability to work autonomously while also being a strong team player.
• Willingness to learn and take ownership of your work.
• Proficient with Microsoft Excel.

Responsibilities

• Investigate and resolve internal and customer invoice queries.
• Follow up outstanding purchase orders with Supervisors and Estimators.
• Manage scheduling and purchase order exceptions.
• Resolve system-generated validations and invoicing exceptions.
• Liaise with internal departments to resolve invoicing and monetary queries.
• Communicate with customers regarding outstanding invoice information and queries.
• Support Accounts Receivable activities, including following up outstanding debtor invoices.
• Assist with credit applications and associated administration.
• Maintain accurate records and ensure actions are completed within required timeframes.
• Provide general administrative support to the Finance team.

Skills

Attention to detail

Analytical skills

Communication skills

Time management

Autonomy

Team player

Ownership mindset

Tools

Microsoft Excel

Job description

Buildsafe is seeking an Invoicing & Customer Service Administrator at its Head Office in Arundel. You will support invoicing, resolve invoice queries, and collaborate with Operations, Sales, Estimating, Customer Service and Finance teams to ensure timely processing.

The role requires strong organisation, attention to detail and clear communication across stakeholders. Hybrid work arrangements apply after training period, with uniforms, car washes on site, and team events provided.