Teller Operations Supervisor – Universal Banking Lead

Columbia Bank Northeast; New York (NY); On-site; USD 52,000 - 70,000; Full time

Job summary

Northfield Bank location, soon to be Columbia Bank, is seeking a Supervisor for teller operations. You will oversee teller functions and participate in Universal Banker training, ensuring accurate daily consolidations and bank security.

This role requires strong interpersonal skills, 2–4 years teller/supervisory experience, and the ability to work weekends. Columbia Bank offers comprehensive benefits and opportunities for coaching and advancement.

Qualifications

• 2-4 years of teller, platform and supervisory experience.
• High school diploma, GED or higher.
• Strong knowledge of banking products.
• Sound judgment in decision making and problem solving.
• Precise figure aptitude and strong attention to detail.
• Strong interpersonal, time management and organizational skills.
• Excellent verbal and written communication skills.
• Strong PC skills and MS Office proficiency.
• Ability to learn customer’s financial needs and refer to bank team members.
• Ability to supervise teller line and coach and mentor as needed.
• Ability to stand for extended periods.
• Ability to work weekends as needed or scheduled.
• Ability to lift up to 20 lbs.

Responsibilities

• Supervises teller operations including direct responsibility of teller portion of Universal Banking training. Schedules hours and work assignments for all teller personnel. Participates in performance appraisals.
• Ensures daily consolidation of teller sheets including all categories listed on office consolidation. Researches and resolves any problems pertaining to teller area.
• Maintains the security of the teller area, negotiable items and the opening and closing of the vault and contents. Assists in the overall security of the branch.
• Approves transactions on selected deposit accounts, including verification of signatures and endorsements on all withdrawals exceeding teller limits.
• Processes return items and items sent and received for collection. Handles uncollected and overdrafts for branch if assigned and within approved limits. Researches item and account. Determines action to be taken.
• Performs all teller activities outlined for the Universal Banker position as required. Assists in new accounts area when necessary.
• Handles adjustments to accounts and certificates. Processes business account transactions and night drops when applicable.
• Performs other job related duties as assigned.

Job description

Northfield Bank location, soon to be Columbia Bank, is seeking a Supervisor for teller operations. You will oversee teller functions and participate in Universal Banker training, ensuring accurate daily consolidations and bank security.

This role requires strong interpersonal skills, 2–4 years teller/supervisory experience, and the ability to work weekends. Columbia Bank offers comprehensive benefits and opportunities for coaching and advancement.