Teller Operations Lead & Coaching

MidFirst Bank; Oklahoma City (OK); On-site; USD 34,000 - 52,000; Full time

Job summary

A leading banking institution in Oklahoma City is seeking a Teller Operations Supervisor to provide leadership and ensure high customer service standards. Responsibilities include managing Tellers, conducting audits, and training staff. The ideal candidate has extensive banking experience and strong customer service skills. This full-time role works a flexible schedule, including weekends, with shift differentials.

Qualifications

• Minimum of two years external banking experience in a teller role.
• Demonstrated leadership experience.
• Proven knowledge of banking products and procedures.

Responsibilities

• Coach Tellers to identify customer opportunities.
• Manage Teller work schedules and tasks.
• Conduct monthly cash audits.

Skills

Customer service skills

Leadership experience

Attention to detail

Microsoft Office proficiency

Teamwork

Job description

A leading banking institution in Oklahoma City is seeking a Teller Operations Supervisor to provide leadership and ensure high customer service standards. Responsibilities include managing Tellers, conducting audits, and training staff. The ideal candidate has extensive banking experience and strong customer service skills. This full-time role works a flexible schedule, including weekends, with shift differentials.