Lead Teller Operations & Customer Experience

MidFirst Bank; Edmond (OK); On-site; USD 40,000 - 60,000; Full time

Job summary

MidFirst Bank in Edmond, Oklahoma is seeking a Teller Operations Supervisor. This role involves leading Tellers while promoting exceptional customer service and ensuring operational efficiency. Responsibilities include coaching team members, managing work schedules, and performing audits.

The ideal candidate must have a high school diploma and a minimum of two years of banking experience, strong leadership skills, and a proven understanding of banking services.

This position requires standing for long periods and may require lifting cash drawers. Weekend availability is essential.

Qualifications

• Minimum of two years external banking experience in a teller role.
• Demonstrated leadership experience in a banking environment.
• Proven knowledge of banking products and services.

Responsibilities

• Coach Tellers on customer opportunities.
• Manage work schedules and tasks of Tellers.
• Perform monthly cash audits and assist with complex transactions.

Skills

Customer service skills

Leadership experience

Attention to detail

Computer skills including Microsoft Office

Education

High School diploma

Job description

MidFirst Bank in Edmond, Oklahoma is seeking a Teller Operations Supervisor. This role involves leading Tellers while promoting exceptional customer service and ensuring operational efficiency. Responsibilities include coaching team members, managing work schedules, and performing audits.

The ideal candidate must have a high school diploma and a minimum of two years of banking experience, strong leadership skills, and a proven understanding of banking services.

This position requires standing for long periods and may require lifting cash drawers. Weekend availability is essential.