Lead Teller Operations — Customer Service Leader

MidFirst Business Credit, Inc.; Edmond (OK); On-site; USD 45,000 - 60,000; Full time

Job summary

MidFirst Business Credit, Inc. is seeking a Teller Operations Supervisor in Edmond, OK. This role involves leading Tellers to deliver excellent customer service while managing transactions and operational tasks.

The ideal candidate will have a strong background in banking, including leadership experience, and a commitment to customer satisfaction. Training and a supportive environment are provided for success in this position.

Qualifications

• Minimum of two years external banking experience in a teller role.
• Demonstrated leadership experience.
• Proven knowledge of banking products and services.

Responsibilities

• Coach Tellers to identify customer opportunities.
• Manage Teller work schedules and monitor overtime.
• Train new Tellers on procedures and controls.
• Perform monthly surprise cash audits.

Skills

Customer service skills

Leadership experience

Attention to detail

Strong computer skills

Education

High School or better

Tools

Microsoft Office

Job description

MidFirst Business Credit, Inc. is seeking a Teller Operations Supervisor in Edmond, OK. This role involves leading Tellers to deliver excellent customer service while managing transactions and operational tasks.

The ideal candidate will have a strong background in banking, including leadership experience, and a commitment to customer satisfaction. Training and a supportive environment are provided for success in this position.