Teller & Member Service Specialist

Greylock Federal Credit Union; Pittsfield (MA); Vor Ort; USD 28.000 - 30.000; Vollzeit

Benefits dieser Stelle

Sign-on bonus

Bilingual stipend after proficiency

Zusammenfassung

Greylock Federal Credit Union in Pittsfield, MA is seeking a Teller Representative to deliver high-quality member service through accurate teller transactions and friendly interactions. You will promote products, ensure compliance, and maintain cash handling standards in an in-office environment.

Key responsibilities include processing deposits and withdrawals, managing cash inventory, and staying updated on procedures.

Qualifikationen

• Six months of cash handling experience in a financial or customer service setting preferred.
• High school diploma or equivalent required.
• Strong communication, problem-solving, and teamwork skills.
• Proficient in Microsoft Office.
• Familiarity with office equipment including adding machines, cash recyclers, and standard branch technology.
• Ability to process high transaction volumes efficiently and accurately.

Aufgaben

• Accurately processes member transactions (deposits, withdrawals, payments, check cashing, etc.) in accordance with credit union procedures and regulatory requirements, ensuring proper documentation and balances work and cash daily.
• Manages cash and coin inventory, requests and verifies currency, and follows all cash control policies to ensure accuracy and security.
• Maintains up-to-date knowledge of credit union procedures, services, and compliance updates specific to teller operations.
• Supports branch operations by providing exceptional service, collaborating with team members, and participating in business development initiatives to represent the credit union positively in the community.
• Actively promotes credit union products and services, cross-sells offerings, and refers members to appropriate departments for additional support, helping to broaden member relationships and deepen engagement.

Kenntnisse

Cash handling

Communication

Problem solving

Teamwork

Microsoft Office

Office equipment

High transaction volumes

Ausbildung

High school diploma or equivalent

Tools

Microsoft Office

Jobbeschreibung

Greylock Federal Credit Union in Pittsfield, MA is seeking a Teller Representative to deliver high-quality member service through accurate teller transactions and friendly interactions. You will promote products, ensure compliance, and maintain cash handling standards in an in-office environment.

Key responsibilities include processing deposits and withdrawals, managing cash inventory, and staying updated on procedures.