Teller | Elevate Customer Experience & Financial Wellness

Northwest Bank; United States; On-site; USD 20,664,000 - 26,174,000; Full time

Job summary

Northwest Bank is seeking a teller to provide friendly service, accurately process transactions, and identify opportunities for referrals. You will assist customers with questions, balance cash drawers, and support branch operations with a team that values accuracy and security.

The role emphasizes customer education on bank products, adherence to policies, and reliable daily performance. Evening and weekend work may be required as part of branch coverage.

Qualifications

• High School Diploma or equivalent preferred.
• Customer service experience preferred.
• Cash handling experience preferred.
• Banking and/or retail experience preferred.

Responsibilities

• Greet and assist customers with transactions and inquiries.
• Balance teller drawer daily and maintain accuracy in cash handling.
• Proactively identify referral opportunities and educate customers on products/services.
• Adhere to security, risk, and operational procedures and privacy requirements.
• Participate in branch opening/closing tasks and team meetings.
• Use Microsoft Office tools and teller software to support daily operations.

Skills

Customer service

Cash handling

Banking knowledge

Education

High School Diploma

Job description

Northwest Bank is seeking a teller to provide friendly service, accurately process transactions, and identify opportunities for referrals. You will assist customers with questions, balance cash drawers, and support branch operations with a team that values accuracy and security.

The role emphasizes customer education on bank products, adherence to policies, and reliable daily performance. Evening and weekend work may be required as part of branch coverage.