Onsite Teller: Customer Experience & Digital Banking

M&T Bank Corporation; Vermont; Hybrid; USD 25,000 - 36,000; Full time

Job summary

M&T Bank Corporation is seeking a Teller in Vergennes, Vermont. This full-time role focuses on branch customer service, digital engagement, and accurate transaction processing in a welcoming, face-to-face setting.

The ideal candidate will have a high school diploma or GED, at least 6 months of customer service experience, and strong communication and organizational skills. The position includes opportunities to grow within a respected community bank.

Qualifications

• High school diploma or GED required.
• 6 months minimum of customer service experience, including data entry and/or cash handling.
• Proven verbal communication skills and interpersonal abilities.
• Well-organized with strong time management and prioritization skills.
• Proficient with internet user-level technology.

Responsibilities

• Provide exceptional branch customer service and resolve routine questions promptly.
• Balance and process customer transactions accurately following bank policy.
• Engage in lobby management, greet customers and identify needs to offer solutions.
• Escalate and resolve account service issues, logging complaints when needed.
• Assist with branch operations such as cash orders, vault, ATM, and wires, and complete AML/KYC related activities.

Skills

Customer service

Cash handling

Data entry

Verbal communication

Interpersonal skills

Time management

Prioritization

Internet usage

Education

High school diploma or GED

Tools

Internet

Job description

M&T Bank Corporation is seeking a Teller in Vergennes, Vermont. This full-time role focuses on branch customer service, digital engagement, and accurate transaction processing in a welcoming, face-to-face setting.

The ideal candidate will have a high school diploma or GED, at least 6 months of customer service experience, and strong communication and organizational skills. The position includes opportunities to grow within a respected community bank.