Teller: Drive Customer Experience & Financial Wellness

LE001 Northwest Bank; Meadville (Crawford County); On-site; USD 30,000 - 34,000; Full time

Job summary

Northwest Bank in Meadville, PA, is seeking a Teller to provide exceptional customer service, process transactions accurately, and identify referral opportunities to support branch sales goals.

The role requires handling cash, balancing drawers, and assisting with daily office tasks while upholding security and compliance standards. Evening hours and weekends may be scheduled as needed to serve customers and close out daily operations.

Qualifications

• High school diploma or equivalent preferred.
• Customer service experience preferred; cash handling preferred.
• Experience in banking or retail preferred.

Responsibilities

• Assist customers with questions and problem resolution.
• Identify referral opportunities and support sales goals.
• Balance teller drawer daily and participate in branch tasks.
• Deliver exceptional customer experience in person, by phone, and email.
• Adhere to security, compliance, and dual-control procedures.

Skills

Customer service

Cash handling

Banking knowledge

Teamwork

Problem solving

Education

High School Diploma or equivalent

Tools

Teller System

Job description

Northwest Bank in Meadville, PA, is seeking a Teller to provide exceptional customer service, process transactions accurately, and identify referral opportunities to support branch sales goals.

The role requires handling cash, balancing drawers, and assisting with daily office tasks while upholding security and compliance standards. Evening hours and weekends may be scheduled as needed to serve customers and close out daily operations.