Teller: Drive Customer Service & Financial Wellness

Northwest-Bank; Erie (Erie County); On-site; USD 34,000 - 42,000; Full time

Job summary

Northwest Bank in Erie, PA seeks a Teller to provide outstanding customer service, process transactions, and identify referral opportunities. You will balance cash, assist customers, and support branch efficiency with dual control procedures.

The role requires cash handling and strong service skills, with preference for candidates who have prior banking or retail experience and are comfortable with bank systems and Microsoft Office.

Qualifications

• High School Diploma or equivalent preferred.
• Cash handling experience preferred.
• Customer service experience preferred.

Responsibilities

• Balance teller drawer daily and participate in branch operations.
• Assist customers with questions, problem resolution, and product information.
• Deliver exceptional customer service via in-person, phone, and email interactions.

Skills

Customer service

Cash handling

Teamwork

Problem solving

Education

High School Diploma or equivalent

Tools

Teller System

Microsoft Office

Job description

Northwest Bank in Erie, PA seeks a Teller to provide outstanding customer service, process transactions, and identify referral opportunities. You will balance cash, assist customers, and support branch efficiency with dual control procedures.

The role requires cash handling and strong service skills, with preference for candidates who have prior banking or retail experience and are comfortable with bank systems and Microsoft Office.