Customer-Focused Teller: Service, Transactions & Referrals

Northwest Bank; Meadville (Crawford County); On-site; USD 32,000 - 42,000; Full time

Job summary

Northwest Bank in Meadville, PA seeks a Teller to join its retail network. Tellers welcome customers, process transactions, resolve problems, and identify referral opportunities for banking products.

The role emphasizes accuracy, service, and product knowledge in a friendly environment. Responsibilities include balancing the drawer, assisting customers, learning bank offerings, and adhering to security and compliance procedures.

Qualifications

• High School Diploma or equivalent is preferred.
• Customer service experience is preferred.
• Cash handling experience is preferred.
• Banking and/or retail experience is preferred.

Responsibilities

• Assist customers with questions, transactions, and needs; inform them of product/service features.
• Balance teller drawer daily and participate in branch tasks and security controls.
• Deliver exceptional customer experience in person, over the phone, and via email.
• Refer customers to appropriate banking lines of business when needed.

Skills

Customer service

Cash handling

Banking experience

Teamwork

Communication

Education

High School Diploma or equivalent

Tools

Teller System

Job description

Northwest Bank in Meadville, PA seeks a Teller to join its retail network. Tellers welcome customers, process transactions, resolve problems, and identify referral opportunities for banking products.

The role emphasizes accuracy, service, and product knowledge in a friendly environment. Responsibilities include balancing the drawer, assisting customers, learning bank offerings, and adhering to security and compliance procedures.