Part-Time Teller: Customer Service & Cash Handling

Banco Santander SA; New York, Northern (NY, KY); Hybrid; USD 30,000 - 47,000; Full time

Job summary

Santander is seeking a Teller to assist customers with financial needs, process transactions, and maintain accurate cash handling. You will provide exceptional service, adhere to policies, and promote digital self-service tools.

The role emphasizes risk awareness, accuracy, and the ability to work in a fast-paced environment, including weekends and evenings. Prior cash handling and customer service experience are required.

Qualifications

• 6+ Months Cash Handling experience.
• 6+ Months Demonstrated customer service experience.
• Ability to identify and escalate concerns of risk.
• Comfortable using digital tools and technology to engage customers.
• Willingness to work flexible hours, including weekends and evenings.

Responsibilities

• Process transactions, including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to bank policies and risk management protocols to prevent fraud.
• Cross-sell bank products to deepen customer relationships.
• Educate customers on self-service options using digital tools.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean, organized work area and support nearby branches as needed.

Skills

Cash handling

Customer service

Attention to detail

Communication skills

Digital tools

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Santander is seeking a Teller to assist customers with financial needs, process transactions, and maintain accurate cash handling. You will provide exceptional service, adhere to policies, and promote digital self-service tools.

The role emphasizes risk awareness, accuracy, and the ability to work in a fast-paced environment, including weekends and evenings. Prior cash handling and customer service experience are required.