Teller & Customer Experience Specialist

Fifth Third Bank; Michigan; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive benefits

Total Rewards

Job summary

Fifth Third Bank is seeking a CSR/Teller in Clinton Township, MI to provide top-notch customer service and support daily banking operations. You will handle cash, guide customers to the right financial solutions, and maintain a professional, confidential environment.

The role emphasizes trust, ethics, and adherence to policies while supporting customers and collaborating with team members. A flexible schedule and strong communication are valued.

Qualifications

• High school diploma or GED required.
• Extensive cash handling experience.
• Ability to interact comfortably and confidently with the public.
• Knowledge of retail policies and procedures is preferred.

Responsibilities

• Provide excellent customer service in all interactions and refer customers to appropriate partners for consultative conversations.
• Perform daily office responsibilities and maintain efficient operation of the office.
• Handle consumer and business customer problems with professionalism, directing complex issues as needed.
• Deepen relationships with customers and guide them to meet financial needs.
• Refer customers to Bankers and business partners for appropriate referrals and track referrals.

Skills

Customer service

Cash handling

Public interaction

Ethical conduct

Flexibility

Education

High School Diploma or GED

Job description

Fifth Third Bank is seeking a CSR/Teller in Clinton Township, MI to provide top-notch customer service and support daily banking operations. You will handle cash, guide customers to the right financial solutions, and maintain a professional, confidential environment.

The role emphasizes trust, ethics, and adherence to policies while supporting customers and collaborating with team members. A flexible schedule and strong communication are valued.