Teller: Client-First Banking & Digital Solutions

Hancock Whitney Corp.

Gulfport (MS)

On-site

USD 27,000 - 37,000

Full time

6 days ago

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Job summary

Hancock Whitney Corp. is seeking a customer-focused teller to deliver exceptional client interactions and handle routine transactional needs.

You will promote digital solutions, refer clients to partners, and support daily financial center operations with a strong emphasis on risk and compliance. The role requires a High School diploma or GED and at least 6 months of cash-handling or teller experience, with a preference for prior sales/referral experience.

Qualifications

High School diploma or GED required.
6 months of cash-handling, retail, or teller experience required.
Previous sales and referral experience strongly preferred.

Responsibilities

Deliver accurate, fast, and personalized client interactions.
Handle deposits, withdrawals, check cashing, money orders, and loan payments.
Resolve service requests with product knowledge to quickly and effectively resolve issues.
Build and grow client relationships through in-person and outbound calls.
Educate clients on digital solutions (mobile, online, and ATM banking).
Refer clients to internal partners as needs are identified.
Support operations: opening/closing, vault management, night depository, balancing.
Assist in fraud detection and maintaining risk controls.
Uphold risk, compliance, and security standards.
Greet, engage, and direct lobby traffic.