Telework-Eligible Program & Operations Assistant

Internal Revenue Service; Atlanta (GA); Hybrid; USD 53,000 - 69,000; Full time

Benefits offered by this job

Telework eligible

Job summary

Internal Revenue Service in Atlanta, GA is seeking a Management and Program Assistant (Office Automation) to support Taxpayer Services operations and perform administrative duties across multiple programs.

The role emphasizes problem identification, data gathering, and documentation of findings, with responsibilities to revise procedures and prepare reports. The position offers a standard 40-hour work week with a day shift and telework eligibility.

Qualifications

• A college or university degree from an accredited (or pre-accredited) institution recognized by US DoE.
• Foreign education may be used to meet requirements and must be evaluated for equivalence.
• Provide evidence of credential equivalence when applying (NACES or AICE evaluation recommended).

Responsibilities

• Identify potential and actual problems and provide recommendations for resolution.
• Research issues, gather statistics, and report findings for program scope.
• Monitor and evaluate operations and coordinate with other functions to improve workflow and reduce redundancy.
• Verify controls for accuracy and compliance with procedures and formats.
• Revise procedures and prepare memoranda, preliminary reports, and charts showing findings and recommendations.

Education

Degree from an accredited college or university

Job description

Internal Revenue Service in Atlanta, GA is seeking a Management and Program Assistant (Office Automation) to support Taxpayer Services operations and perform administrative duties across multiple programs.

The role emphasizes problem identification, data gathering, and documentation of findings, with responsibilities to revise procedures and prepare reports. The position offers a standard 40-hour work week with a day shift and telework eligibility.