Operations & Programs Assistant - Process Improvement

Internal Revenue Service; Bloomington (IL); On-site; USD 50,000 - 66,000; Full time

Job summary

Internal Revenue Service in Bloomington, IL seeks a detail-oriented professional to support taxpayer services and program operations. You will identify issues, analyze data, and propose process improvements while maintaining compliance with federal standards.

Responsibilities include evaluating workflows, preparing reports, and assisting with control enhancements to ensure timely and accurate service delivery. Strong analytical skills and a degree are required.

Qualifications

• Degree or equivalent education is required and must be from an accredited institution.
• Evaluation of foreign credentials may be required for equivalence to US education.

Responsibilities

• Identifies problems and probable causes and reports findings with recommendations.
• Monitors operations and evaluates interrelationships to improve workflow.
• Revises procedures and controls based on analysis; prepares memoranda and charts.

Skills

Problem solving

Process improvement

Analytical thinking

Education

Bachelor's degree or higher

Job description

Internal Revenue Service in Bloomington, IL seeks a detail-oriented professional to support taxpayer services and program operations. You will identify issues, analyze data, and propose process improvements while maintaining compliance with federal standards.

Responsibilities include evaluating workflows, preparing reports, and assisting with control enhancements to ensure timely and accurate service delivery. Strong analytical skills and a degree are required.