Telework-Eligible Eligibility Specialist I

My Florida CFO; Lake City (FL); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Telework possible

Job summary

Department of Children and Families seeks an Eligibility Specialist I in Florida to determine eligibility for government assistance programs. The role involves interviewing applicants, verifying information, and processing data into a computerized system.

Training lasts 8–12 weeks, with potential telework after training. Candidates must meet education requirements and pass assessments as part of the hiring process.

Qualifications

• Two years or more of customer service, interviewing, recruiting, investigating, accounting, processing insurance policies or determining eligibility.
• Ability to attend an 8-12 week mandatory training course.

Responsibilities

• Determine eligibility for Food Assistance, Medicaid, and Cash Assistance.
• Process data from electronic sources into eligibility system.
• Instruct clients in completing forms and review submissions for completeness.
• Maintain multiple electronic files and conduct regular reviews and updates.
• Document all communications with clients and manage electronic caseloads.

Skills

Customer service

Interviewing

Investigation

Data entry

Education

Associate degree

60 semester hours

Job description

Department of Children and Families seeks an Eligibility Specialist I in Florida to determine eligibility for government assistance programs. The role involves interviewing applicants, verifying information, and processing data into a computerized system.

Training lasts 8–12 weeks, with potential telework after training. Candidates must meet education requirements and pass assessments as part of the hiring process.