Telework-Eligible Eligibility Specialist I

My Florida CFO; Daytona Beach (FL); Sur place; USD 33 000 - 40 000; Plein temps

Avantages offerts par ce poste

Telework after training

Competitive benefits

Résumé du poste

The Department of Children and Families is seeking an Eligibility Specialist to determine eligibility for state and federal assistance programs. You will handle data from electronic sources, interview applicants, and guide clients through forms and deadlines.

Training is provided; duties include processing caseloads, identifying fraud, and explaining monthly benefits. A collaborative team environment emphasizes accuracy and timeliness.

Qualifications

• Two years or more of customer service, interviewing, recruiting, investigating, accounting, processing insurance policies or determining eligibility.
• Ability to attend an 8 - 12-week mandatory training course.

Responsabilités

• Determine eligibility for Food Assistance, Medicaid, and Cash Assistance.
• Process data from electronic sources and enter information into a computer system.
• Interview applicants to obtain and verify information.
• Instruct clients on completing forms and review for completeness.
• Maintain multiple electronic files and review updates regularly.
• Compute and authorize government benefits based on financial status.

Connaissances

Customer service

Interviewing

Investigating

Data entry

Formation

Associate degree or higher

Outils

Computer systems

Description du poste

The Department of Children and Families is seeking an Eligibility Specialist to determine eligibility for state and federal assistance programs. You will handle data from electronic sources, interview applicants, and guide clients through forms and deadlines.

Training is provided; duties include processing caseloads, identifying fraud, and explaining monthly benefits. A collaborative team environment emphasizes accuracy and timeliness.