Public Benefits Eligibility Specialist I

My Florida CFO; Tallahassee (FL); On-site; USD 33,000 - 40,000; Full time

Job summary

The Department of Children and Families in Florida seeks an Eligibility Specialist I to determine eligibility for Food Assistance, Medicaid, and Cash Assistance. You will work in a fast-paced environment processing data in a state eligibility system and serving families in need.

This OPS/Career Service posting requires 8–12 week training and strong customer service, interviewing, and data-entry skills. Travel and face-to-face client contact may be required.

Qualifications

• Two years or more of customer service, interviewing, recruiting, investigating, accounting, processing insurance policies or determining eligibility.
• Ability to attend an 8 - 12-week mandatory training course.

Responsibilities

• Interviewing applicants to obtain and verify information needed to determine eligibility for Food Assistance, Medicaid, and Cash Assistance.
• Determining program eligibility in accordance with current regulations using a computer-based eligibility system.
• Documenting all communications and contacts with clients.
• Managing an electronic caseload and ensuring accuracy and timeliness.

Job description

The Department of Children and Families in Florida seeks an Eligibility Specialist I to determine eligibility for Food Assistance, Medicaid, and Cash Assistance. You will work in a fast-paced environment processing data in a state eligibility system and serving families in need.

This OPS/Career Service posting requires 8–12 week training and strong customer service, interviewing, and data-entry skills. Travel and face-to-face client contact may be required.