Telework Case Management Coordinator | Travel 50-75%

CVS Health; Alton (IL); Remote; USD 29,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Retirement savings options

Job summary

CVS Health is seeking a Case Management Coordinator for a full-time telework role with significant travel across Northwest Illinois counties. You will support members with scheduling, benefits access, and education using care management tools to improve outcomes.

Required are 2+ years in Behavioral Health or related fields, and proficiency with electronic documentation and Microsoft Office. Travel 50-75% is expected, with standard business hours and strong team collaboration.

Qualifications

• 2+ years of experience in Behavioral Health or Social Services or related field.
• Willingness to travel 50-75% within specified Illinois counties.
• Experience with electronic documentation and Microsoft Office applications.

Responsibilities

• Evaluate members to determine needs and eligibility and plan care accordingly.
• Coordinate and monitor care plan activities and progress.
• Engage with care teams to enhance quality of care and member outcomes.
• Provide education and coaching to empower members in decision making.
• Document activities in compliance with regulatory guidelines.

Skills

Behavioral Health

Social Services

Microsoft Office

Education

Bachelor's degree or master's in Behavioral Health or Human Services

Tools

Microsoft Office

Job description

CVS Health is seeking a Case Management Coordinator for a full-time telework role with significant travel across Northwest Illinois counties. You will support members with scheduling, benefits access, and education using care management tools to improve outcomes.

Required are 2+ years in Behavioral Health or related fields, and proficiency with electronic documentation and Microsoft Office. Travel 50-75% is expected, with standard business hours and strong team collaboration.