Telework Case Manager (50-75% Travel)

CVS Health Corporation; Oak Lawn (IL); Híbrido; USD 24.000 - 50.000; Jornada completa

Descripción de la vacante

CVS Health Corporation in Illinois is seeking a Case Management Coordinator to support members by coordinating scheduling, benefits access, and education through care management tools.

The role requires 2+ years in behavioral health or social services, travel 50-75% around Southern Chicago, and proficiency with electronic documentation and Microsoft Office; a Bachelor's or master's in Behavioral Health or Human Services is preferred.

Formación

• 2+ years experience in Behavioral Health or Social Services or related field.
• Willing to travel 50-75% around Southern Chicago, IL; reliable transportation required.
• 2+ years of electronic documentation experience and Microsoft Office applications.

Responsabilidades

• Evaluate member needs and eligibility; recommend case resolutions.
• Identify high risk factors and refer to clinical case management.
• Coordinate and monitor care plan activities.
• Collaborate with Medical Directors to improve quality of care.
• Escalate quality of care issues through proper channels.
• Engage with team meetings and mentor peers.

Conocimientos

Behavioral Health

Social Services

Electronic documentation

Educación

Bachelor's degree or non-licensed master level clinician in Behavioral Health or Human Services

Herramientas

Microsoft Office

Descripción del empleo

CVS Health Corporation in Illinois is seeking a Case Management Coordinator to support members by coordinating scheduling, benefits access, and education through care management tools.

The role requires 2+ years in behavioral health or social services, travel 50-75% around Southern Chicago, and proficiency with electronic documentation and Microsoft Office; a Bachelor's or master's in Behavioral Health or Human Services is preferred.