Telework Case Management Coordinator - Travel Ready

CVS Health Corporation; Schaumburg (IL); Remote; USD 44,000 - 94,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid Time Off

401(k)

Job summary

CVS Health Corporation is seeking a Case Management Coordinator to support members through scheduling, benefits access, and education using care management tools. The role emphasizes critical thinking, collaboration, and empowerment of members to pursue healthier outcomes.

The position is full-time with 40 hours per week and requires 50-75% travel around Cook County, Illinois, with telework options. A strong background in behavioral health or social services is preferred, along with proficient

Qualifications

• 2+ years experience in Behavioral Health, Social Services or related field
• 2+ years of electronic documentation experience
• Proficiency with Microsoft Office applications

Responsibilities

• Evaluate members’ needs and eligibility using care management tools and data
• Identify high-risk factors and coordinate appropriate referrals
• Coordinate and monitor care plan activities and progress
• Collaborate with care team to improve medical appropriateness and outcomes
• Escalate quality of care issues per policy and regulatory guidelines
• Engage members and support informed decision-making with providers

Skills

Behavioral Health

Social Services

Electronic documentation

Microsoft Office

Education

Bachelor's degree or Master’s in Behavioral Health or Human Services

Job description

CVS Health Corporation is seeking a Case Management Coordinator to support members through scheduling, benefits access, and education using care management tools. The role emphasizes critical thinking, collaboration, and empowerment of members to pursue healthier outcomes.

The position is full-time with 40 hours per week and requires 50-75% travel around Cook County, Illinois, with telework options. A strong background in behavioral health or social services is preferred, along with proficient