TeleSitter: Remote Care Specialist for Patient Safety

Cleveland Clinic; Beachwood (OH); Remoto; USD 22.000 - 33.000; Tempo pieno

Descrizione del lavoro

The Cleveland Clinic is hiring a Virtual Patient Companion to provide continuous remote observation of patients using the TeleSitter system from a centralized monitoring location. You will observe up to 15–20 patients at a time, verbally redirect during incidents, and promptly alert nursing staff when intervention is needed.

This role requires strong attention to detail, effective communication with patients and hospital staff, and strict adherence to patient confidentiality and hospital

Competenze

• Must have strong communication with patients via microphone and headset.
• Ability to observe multiple patients on one screen and prioritize incidents.
• Proficient in basic computer operations and Windows OS.
• Capable of professional communication with patients, visitors and staff.
• Adherence to hospital policies and patient confidentiality.

Mansioni

• Provide continuous remote observation of patients using TeleSitter system.
• Verbally redirect patients and alert nursing staff when intervention is required.
• Summon nursing staff promptly for patient assistance and safety concerns.
• Participate in hand-offs of relevant patient information at shift changes.
• Coordinate meal breaks and ensure continuous patient observation.

Conoscenze

Effective communication

Attention to detail

Multitasking / prioritization

Verbal redirection

Teamwork

Formazione

High School Diploma/GED

Strumenti

NAME TeleSitter Solution

Descrizione del lavoro

The Cleveland Clinic is hiring a Virtual Patient Companion to provide continuous remote observation of patients using the TeleSitter system from a centralized monitoring location. You will observe up to 15–20 patients at a time, verbally redirect during incidents, and promptly alert nursing staff when intervention is needed.

This role requires strong attention to detail, effective communication with patients and hospital staff, and strict adherence to patient confidentiality and hospital