Telesales Team Lead for Revenue Growth

AT&T Mobility Services; Charlotte (NC); On-site; USD 55,000 - 83,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Paid Time Off and Holidays

Paid Parental Leave

Disability Benefits

Employee discounts

Commissions

Job summary

AT&T Mobility Services in Charlotte, North Carolina, is seeking a leader for a consumer telesales team. The role focuses on driving revenue and delivering superior customer service, while guiding strategies through data analysis and collaboration with cross-functional groups.

The position requires a Bachelor's degree and 5+ years of sales experience, with on-site work five days a week. Competitive salary ranges and extensive benefits accompany the role.

Qualifications

• Bachelor's degree required.
• 5+ years related sales experience.
• Experience leading telesales or call center teams.

Responsibilities

• Lead a consumer telesales organization to exceed customer experience objectives and manage people effectively.
• Analyze data to develop strategies that drive revenue generation and continuous improvement.
• Direct daily activities and call center operations to achieve revenue goals and control costs.
• Implement strategic policies and innovative initiatives for technology, compliance, training, and workforce planning.
• Collaborate with diverse business areas to maintain vendor relationships and drive alignment.

Skills

Leadership

Data analysis

Team management

Strategic thinking

Education

Bachelor's degree

Job description

AT&T Mobility Services in Charlotte, North Carolina, is seeking a leader for a consumer telesales team. The role focuses on driving revenue and delivering superior customer service, while guiding strategies through data analysis and collaboration with cross-functional groups.

The position requires a Bachelor's degree and 5+ years of sales experience, with on-site work five days a week. Competitive salary ranges and extensive benefits accompany the role.