Bilingual Sales Loyalty Manager – Lead Tele-Sales & Strategy

AT&T; Orlando (FL); Sur place; USD 55 000 - 83 000; Plein temps

Avantages offerts par ce poste

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays

Paid Parental Leave

Paid Caregiver Leave

Adoption Reimbursement

Disability Benefits

Life and Accidental Death Insurance

Employee discounts on AT&T plans

Résumé du poste

AT&T in Orlando is seeking a senior sales leader to drive a consumer tele sales organization, exceeding customer experience objectives while guiding teams across in-office, virtual, and hybrid environments.

The role requires 8+ years of sales experience, a Bachelor’s degree, and strong coaching skills to develop future leaders and maintain accountability. The position offers a comprehensive benefits package and a focus on performance and collaboration.

Qualifications

• 8+ years of related sales experience.
• Ability to coach and develop a team to overdeliver on all key metrics with integrity.
• Foster an environment of high performance and accountability.
• Strong leadership for virtual, hybrid, or in-office teams.

Responsabilités

• Leadership and Customer Experience: Lead a consumer tele sales organization, to exceed customer experience objectives and manage people effectively.
• Data Analysis and Strategy Development: Analyze data to develop and implement strategies that drive revenue generation and continuous improvement.
• Operational Management and Efficiency: Direct daily activities and execution of call centers and vendor operations to achieve revenue goals and reduce expenses.
• Strategic Policy and Innovation: Implement strategic policies and develop innovative initiatives for technology, corporate compliance, training, and workforce planning.
• Collaboration and Alignment: Collaborate with various business areas to drive strategic alignment, manage change, and maintain strong domestic and international vendor relationships.
• Virtual or hybrid leadership operational experience: Strong operational and engagement experience leading virtual, hybrid or in office teams.

Formation

Bachelor’s degree (BS/BA) desired

Description du poste

AT&T in Orlando is seeking a senior sales leader to drive a consumer tele sales organization, exceeding customer experience objectives while guiding teams across in-office, virtual, and hybrid environments.

The role requires 8+ years of sales experience, a Bachelor’s degree, and strong coaching skills to develop future leaders and maintain accountability. The position offers a comprehensive benefits package and a focus on performance and collaboration.