Telesales Loyalty Manager — Revenue & CX

AT&T; Atlanta (GA); On-site; USD 55,000 - 83,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays

Paid Parental Leave

Paid Caregiver Leave

Adoption Reimbursement

Disability Benefits

Life and Accidental Death Insurance

Employee Discounts

Job summary

AT&T in Atlanta seeks a Manager-Sales Loyalty to lead a consumer telesales team, driving revenue growth while delivering superior customer service. You will oversee entry to mid-level sales staff, assign tasks, and implement sales plans with a focus on quota management.

The role requires a Bachelor’s degree and 5+ years of sales experience. Competitive compensation includes a salary range plus commissions and comprehensive benefits.

Qualifications

• Bachelor’s degree preferred with 5+ years of related sales experience.
• Experience leading consumer telesales teams and driving revenue.
• Ability to analyze data and develop revenue strategies.

Responsibilities

• Lead a consumer telesales organization to exceed customer experience objectives.
• Analyze data to develop strategies that drive revenue growth.
• Direct call center operations to achieve revenue goals and control costs.
• Implement strategic policies and innovate workforce planning initiatives.
• Collaborate with multiple business areas to align with vendor relationships domestically.

Skills

Leadership

Sales strategy

Data analysis

Vendor management

Education

Bachelor’s degree (BS/BA) desired

Job description

AT&T in Atlanta seeks a Manager-Sales Loyalty to lead a consumer telesales team, driving revenue growth while delivering superior customer service. You will oversee entry to mid-level sales staff, assign tasks, and implement sales plans with a focus on quota management.

The role requires a Bachelor’s degree and 5+ years of sales experience. Competitive compensation includes a salary range plus commissions and comprehensive benefits.