Telesales Growth Leader — Drive Revenue & Customer Experience

AT&T inc.; Richardson (TX); On-site; USD 62,000 - 93,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Paid Time Off

Job summary

AT&T in Richardson, TX is seeking a senior telesales leader to manage and optimize a consumer call center team. You will drive revenue, lead upselling strategies, and ensure outstanding customer service while meeting revenue targets and controlling costs.

Responsibilities include directing daily call center operations, analyzing data to shape sales strategies, and collaborating with multiple business areas to align efforts. Requires a BS/BA and 5+ years sales leadership experience.

Qualifications

• Bachelor’s degree (BS/BA) desired.
• 5+ years of related sales experience.

Responsibilities

• Lead a consumer telesales organization to exceed customer experience objectives and manage people effectively.
• Analyze data to develop and implement strategies that drive revenue generation and continuous improvement.
• Direct daily activities and execution of call centers and vendor operations to achieve revenue goals and reduce expenses.
• Implement strategic policies and develop innovative initiatives for technology, corporate compliance, training, and workforce planning.

Skills

Leadership

Data analysis

Operations management

Strategic planning

Cross-functional collaboration

Education

Bachelor's degree

Job description

AT&T in Richardson, TX is seeking a senior telesales leader to manage and optimize a consumer call center team. You will drive revenue, lead upselling strategies, and ensure outstanding customer service while meeting revenue targets and controlling costs.

Responsibilities include directing daily call center operations, analyzing data to shape sales strategies, and collaborating with multiple business areas to align efforts. Requires a BS/BA and 5+ years sales leadership experience.