Telesales Specialist: Training & Retail Sales

American Red Cross; Rhode Island; On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental Vision plans

401K with up to 6% match

PTO 15 days/year

Paid Holidays

Job summary

American Red Cross is seeking a Telesales Specialist, RSG, to sell registrations for community training classes and Red Cross Store products. You will guide customers, uncover needs, and close sales with a focus on training revenue of $325K and retail revenue of $80K annually.

Role offers an hourly wage with commission; location-sensitive salary details are provided during screening. Strong communication and sales skills are essential for success.

Qualifications

• 1 year of sales experience in a Call Center environment.
• Ability to multi-task across multiple systems and platforms.
• Strong communication and negotiation skills are a plus.

Responsibilities

• Handle inbound calls from customers interested in training courses and Store products.
• Uncover customer training and product needs and recommend appropriate options.
• Process orders and payments accurately using Sales systems; document interactions in Salesforce.

Skills

Sales experience

Call Center

Multitasking

Customer service

Negotiation skills

Education

High school diploma/GED

Tools

Salesforce.com

MS Office

Job description

American Red Cross is seeking a Telesales Specialist, RSG, to sell registrations for community training classes and Red Cross Store products. You will guide customers, uncover needs, and close sales with a focus on training revenue of $325K and retail revenue of $80K annually.

Role offers an hourly wage with commission; location-sensitive salary details are provided during screening. Strong communication and sales skills are essential for success.