Telemarketer - State Farm Agent Team Member

Connie Hwang - State Farm Agent; Fullerton (CA); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

401(k) matching

Opportunity for advancement

Paid time off

Job summary

Connie Hwang - State Farm Agent is seeking a proactive Telemarketer to drive growth for the agency. You will promote State Farm insurance products, qualify leads, and nurture customer relationships through outbound calls and follow-ups.

The role emphasizes learning insurance options, maintaining accurate records in CRM, and contributing to campaigns and events that expand client base and brand presence.

Qualifications

• Experience in telemarketing or sales, preferably in insurance.
• Ability to learn insurance products and services.
• Strong communication and persuasive abilities; comfortable with targets.

Responsibilities

• Make outbound calls to promote State Farm insurance products and services.
• Identify and qualify leads by gathering relevant customer information.
• Maintain and update a database of prospects and interactions.
• Follow up on leads from marketing campaigns or referrals to schedule appointments.
• Provide information and answer basic questions about insurance options.
• Ensure all communications adhere to State Farm guidelines and compliance standards.
• Prepare regular reports on call activity, lead generation, and scheduling.

Skills

Communication

Sales mindset

Rejection handling

Time management

Tools

CRM software

Job description

Benefits:

• 401(k) matching
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION:

As aTelemarketer - State Farm Agent Team Member for Connie Hwang - State Farm Agent, your creativity and strategy promote the continued growth of our agency. Your diversified marketing shapes our brand’s public image and cultivates existing customer relations. Your cross-functional campaigns will expand the value generated by producers, innovate our customers’ experience, and strategically position our agency… whether on social media or at community events!

While promoting our team, our insurance products/financial services, and the good we offer to our community, you also gain unique insights invaluable to your career growth. As an inventive and sales-minded professional, we are eager to incorporate your skillset into our agency.

RESPONSIBILITIES:

• Make outbound calls to prospective customers to promote State Farm insurance products and services.
• Identify and qualify leads for agents by gathering relevant customer information.
• Stay informed about the various insurance products and services offered by State Farm.
• Follow up on leads generated from marketing campaigns or referrals to schedule appointments for agents.
• Provide initial information to potential customers and answer basic questions about insurance options.
• Maintain and update a database of prospects and customer interactions.
• Ensure all communications adhere to State Farm guidelines and compliance standards.
• Prepare regular reports on call activity, lead generation, and appointment scheduling.

QUALIFICATIONS:

• Previous telemarketing or sales experience, preferably in the insurance industry.
• Communication and persuasion skills; proficiency in using CRM software.
• Basic understanding of insurance products or a willingness to learn.
• Ability to handle rejection and remain motivated.
• Organizational skills to manage and track multiple leads.
• Professional and courteous telephone manner.
• Focus on achieving targets and contributing to the agency’s growth.