Telemarketer

Brabazon; Romeoville (IL); On-site; USD 35,000 - 52,000; Full time

Job summary

Brabazon is seeking a Telemarketer to make outbound calls and solicit sales and service. The role involves following scripts, meeting call/appointment targets, and collaborating with the Sales Manager to refine scripts and goals.

On-site training provided to learn products and services, with use of CRM for customer info and outreach across multiple channels. A fast-paced environment with varied duties is expected.

Responsibilities

• Use prepared scripts to persuade individuals to purchase a product or service.
• Expectation is 100 calls per day and an average of two appointments per day
• Collaborate with Sales Manager to establish telemarketing goals and to develop scripts.
• Modifies scripts to better address the interests, needs, or concerns of customers.
• Answers questions from and provides information describing products and services to call recipients.
• Receive technical training Including on-site training to better learn products and services.
• Gathers and records customer information in CRM system.
• Compiles telephone numbers and names of potential customers from a variety of sources including telephone directories, leads from vendors, reply cards, and lists purchased from other organizations.
• Follows up on initial sales contacts via telephone, email, and other correspondence.
• Quote small planned maintenance agreements for prospective customers promptly after phone discussion.
• Performs other related duties as assigned.

Job description

Position Summary:

The Telemarketer will make phone calls to solicit sales and service.

Essential Functions:

The list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

• Use prepared scripts to persuade individuals to purchase a particular product or service.
• Expectation is 100 calls per day and an average of two (2) appointments per day
• Collaborate with Sales Manager to establish telemarketing goals and to develop scripts.
• Modifies scripts to better address the interests, needs, or concerns of customers.
• Answers questions from and provides information describing products and services to call recipients.
• Receive technical training Including on-site training to better learn products and services.
• Gathers and records customer information in CRM system.
• Compiles telephone numbers and names of potential customers from a variety of sources including telephone directories, leads from vendors, reply cards, and lists purchased from other organizations.
• Follows up on initial sales contacts via telephone, email, and other correspondence.
• Quote small planned maintenance agreements for prospective customers promptly after phone discussion.
• Performs other related duties as assigned.