Telemarketer

Allstate Insurance Agency - Michelle McPherson; Clinton Charter Township (MI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Allstate Insurance Agency - Michelle McPherson in Clinton Township, MI is seeking an energetic Telemarketer to be the first point of contact for potential customers, connecting them with the insurance solutions they need. If you love talking to people and thrive in a goal-oriented environment, this is the opportunity for you!

You will generate leads, promote Allstate insurance products over the phone, log activity in CRM, and help agents move prospects through the sales pipeline while delivering

Qualifications

• Previous telemarketing, cold calling, or customer service experience preferred.
• Strong verbal communication and active listening skills.
• Ability to work independently and meet performance goals in a high-volume phone environment.

Responsibilities

• Make outbound calls to generate leads and set appointments.
• Present and promote Allstate insurance products over the phone.
• Qualify leads and pass customer information to licensed agents.
• Log call activity and customer data into CRM software.
• Meet or exceed daily and weekly call targets.
• Deliver professional, friendly service on every call.

Skills

Verbal communication

Active listening

Self-motivation

CRM navigation

Tools

CRM software

Dialer software

Job description

Benefits:

• Flexible schedule
• Opportunity for advancement
• Training & development

About the Role:

Allstate Insurance Agency - Michelle McPherson is looking for an energetic and motivated Telemarketer to join our growing team in Clinton Township, MI. In this role, you'll be the first point of contact for potential customers, helping connect them with the insurance solutions they need. If you love talking to people and thrive in a goal-oriented environment, this is the opportunity for you!

Responsibilities:

• Make outbound calls to prospective customers to generate leads and set appointments
• Present and promote Allstate insurance products and services over the phone
• Qualify leads and gather customer information to pass along to licensed agents
• Follow up with potential clients to maintain interest and move them through the sales pipeline
• Accurately log call activity and customer data into CRM software
• Meet or exceed daily and weekly call volume and lead generation targets
• Deliver exceptional customer service and maintain a professional, friendly tone on every call

Requirements:

• Previous telemarketing, cold calling, or customer service experience preferred
• Strong verbal communication and active listening skills
• Self-motivated with the ability to work independently and meet performance goals
• Comfortable working in a high-volume phone environment
• Basic computer proficiency and ability to navigate CRM or dialer software
• Positive attitude, resilience, and a persuasive personality
• Insurance industry knowledge or interest is a plus

About Us:

Allstate Insurance Agency - Michelle McPherson is a trusted local insurance agency proudly serving the Clinton Township, MI community. Our customers rely on us for personalized coverage and dependable service backed by the strength of the Allstate brand. We foster a supportive, team-oriented workplace where motivated individuals can grow their careers and make a real difference in people's lives.