Telehealth Optometric Assistant (Part-Time)

Visionworks of America, Inc.; Milwaukee (WI); On-site; USD 1,378,000 - 2,342,000; Part time

Benefits offered by this job

Vision Coverage

401(k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, dental for full timers

Job summary

Visionworks of America, Inc. in Milwaukee seeks an Optometric Assistant (Telehealth) for part-time work in-store. This role supports remote eye exams, handles patient records, and guides patients from doctor to sales floor to recommend eyewear offerings.

The ideal candidate may have customer/patient experience and HS diploma or GED. The position offers a part-time schedule with a competitive hourly pay rate and benefits for eligible staff.

Qualifications

• Related customer or patient experience preferred, but not necessary.
• HS diploma, GED or equivalent related job experience.

Responsibilities

• Personally assist remote eye exam processes and act as liaison between patients and Telemedicine Remote Physicians.
• Maintain complete and accurate patient records before conducing preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs.
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs.

Skills

Customer service

Education

HS diploma or GED

Job description

Visionworks of America, Inc. in Milwaukee seeks an Optometric Assistant (Telehealth) for part-time work in-store. This role supports remote eye exams, handles patient records, and guides patients from doctor to sales floor to recommend eyewear offerings.

The ideal candidate may have customer/patient experience and HS diploma or GED. The position offers a part-time schedule with a competitive hourly pay rate and benefits for eligible staff.