Remote Optometric Assistant (Telehealth) – Part-Time

VisionWorks; Royal Oak (MI); Hybrid; USD 18,000 - 24,000; Part time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401(k) Savings Plan

Paid Time off

Job summary

Visionworks in Michigan is seeking a Part Time Optometric Assistant (Telehealth) to be the friendly face of patient care during remote eye exams.

You will assist with remote exam processes, maintain accurate patient records, and introduce patients to the OD while sharing important information.

From transitioning patients to the sales floor to supporting exam lane operations, you’ll help educate customers on eye care products and services and keep the store running smoothly.

Qualifications

• Related customer or patient experience preferred, but not necessary.
• HS diploma, GED or equivalent related job experience

Responsibilities

• Personally assist remote eye exam processes and act as liaison between patients and Telemedicine Remote Physicians
• Maintain complete and accurate patient records before conducing preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs.
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs.

Skills

Customer service experience

Education

HS diploma or GED

Job description

Visionworks in Michigan is seeking a Part Time Optometric Assistant (Telehealth) to be the friendly face of patient care during remote eye exams.

You will assist with remote exam processes, maintain accurate patient records, and introduce patients to the OD while sharing important information.

From transitioning patients to the sales floor to supporting exam lane operations, you’ll help educate customers on eye care products and services and keep the store running smoothly.