Part-Time Telehealth Optometric Assistant

Visionworks of America; Royal Oak (MI); On-site; USD 18,000 - 24,000; Part time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401(k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Part Timers

Job summary

Visionworks of America is seeking a personable Optometric Assistant (Telehealth) to guide patients through remote eye exams and coordinate with Telemedicine physicians.

The role emphasizes customer care, accurate records, and smooth handoffs from exam to sales floor, with part-time hours and competitive pay.

Related customer or patient service experience is preferred; HS diploma/GED required; remote/hybrid work options may apply.

Qualifications

• Related customer or patient experience preferred.
• HS diploma, GED or equivalent related job experience.

Responsibilities

• Personally assist remote eye exam processes and act as liaison between patients and Telemedicine Remote Physicians.
• Maintain complete and accurate patient records before conducing preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs.
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs.

Skills

Customer service

Education

HS diploma GED

Job description

Visionworks of America is seeking a personable Optometric Assistant (Telehealth) to guide patients through remote eye exams and coordinate with Telemedicine physicians.

The role emphasizes customer care, accurate records, and smooth handoffs from exam to sales floor, with part-time hours and competitive pay.

Related customer or patient service experience is preferred; HS diploma/GED required; remote/hybrid work options may apply.