Telecom Technician — Onsite Facility Repairs & Support

Keefesupply; Hillsboro (MO); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical with prescription coverage

Dental

Vision

401(k) Retirement Savings Plan

DailyPay

Job summary

Keefesupply is looking for a Telecom Technician in Hillsboro, Missouri to serve as the primary interface for facility system inquiries related to inmates. The role involves managing inquiries, complaints, and phone system repairs and maintenance.

Applicants should have customer service experience and 3 or more years in a high-tech environment focusing on hardware and networking skills. Benefits include medical coverage, 401(k) options, and paid time off.

Qualifications

• Customer service experience is required.
• 3+ years of skills in a high tech environment.
• High school diploma or GED is necessary.

Responsibilities

• Track and manage inmate inquiries and responses.
• Maintain a tablet/on-site equipment inventory.
• Repair or replace broken telephone sets.

Skills

Customer service experience

Computer hardware maintenance

Software management

Networking skills

Education

High school diploma or GED

Job description

Keefesupply is looking for a Telecom Technician in Hillsboro, Missouri to serve as the primary interface for facility system inquiries related to inmates. The role involves managing inquiries, complaints, and phone system repairs and maintenance.

Applicants should have customer service experience and 3 or more years in a high-tech environment focusing on hardware and networking skills. Benefits include medical coverage, 401(k) options, and paid time off.