Telecom Systems Specialist & Cisco Voice Expert

Goodwill of Central & Northern Arizona; United States; Presencial; USD 85.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical plans

HRA

Dental plans

Vision plan

401K

Life Insurance

EAP

Paid Time Off

Paid Holidays

Descripción de la vacante

Goodwill of Central & Northern Arizona is seeking a Telecom Administrator to manage and enhance telecom equipment and systems across the organization and future locations from the Phoenix area.

The role plans, installs, and directs telecom services, ensures performance and security, and provides after-hours support when needed. A technical degree and Cisco/telecom certifications are preferred.

Formación

• Degree in Computer/Information Science, technical college or equivalent work experience desired.
• Cisco CCNA Voice or other relevant network/telecom certifications preferred.
• 5+ years progressive experience as a Telecom Administrator.
• Demonstrates understanding of telecom security.
• Design experience with Cisco IOS, Cisco routers, CUBE, SIP Trunks and LAN/WAN communications.
• Engineering experience with Cisco VoIP systems including CUCM, CUC and CUCX.
• Working knowledge of networking technologies, protocols and security (IP, SIP, QoS, DNS, DHCP, VPN, VOIP).
• Experience with SolarWinds, NetFlow and other telephony monitoring tools.

Responsabilidades

• Creates evaluation, recommendation and selection of telecom hardware/software solutions.
• Collaborates with customers to understand and deliver needs.
• Supervises vendors installing telecom cabling at locations.
• Installs and configures telecom equipment per standards.
• Oversees maintenance and updates of telecom systems.
• Oversees administration and lifecycle management of Cisco CUBE.
• Monitors telecoms for potential problems and provides solutions.
• Ensures compliance with availability and performance standards.
• Maintains telecom hardware testing and fault isolation.
• Maintains maintenance/contingency plans and docs for telecom systems.

Conocimientos

Cisco CCNA Voice

Telecom administration

Cisco IOS

SIP Trunks

VOIP systems

Networking fundamentals

Educación

Degree in Computer/Information Science or equivalent

Herramientas

SolarWinds

NetFlow

CUCM

CUC

CUCX

Descripción del empleo

Goodwill of Central & Northern Arizona is seeking a Telecom Administrator to manage and enhance telecom equipment and systems across the organization and future locations from the Phoenix area.

The role plans, installs, and directs telecom services, ensures performance and security, and provides after-hours support when needed. A technical degree and Cisco/telecom certifications are preferred.