Telecom Technician: VoIP & Networking Specialist

AMA TechTel; Amarillo (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401K

Health insurance

Job summary

AMA TechTel is seeking a Telecom Technician in Amarillo to install and maintain data and telephone services for customers. The role includes troubleshooting VoIP and IP telephony, configuring VLANs and QoS, and training end-users on phone system features.

The ideal candidate has at least 3 years of installation or networking experience and is able to work independently, manage company vehicles, and participate in after-hours on-call rotations.

Qualifications

• Minimum of 3 years' installation or networking experience.
• Phone system administration is a plus.

Responsibilities

• Install and maintain AMA TechTel voice and data services.
• Troubleshoot VoIP, IP telephony, call routing, voicemail, and phone sets at customer locations.
• Configure VLANs, DHCP, NAT, firewalls, and QoS for voice prioritization.
• Train end-users on phone system features.
• Work on and resolve active service tickets.
• Assist other departments as needed.
• Participate in after-hours on-call rotation.
• Maintain accurate service records.
• Manage and track company equipment.

Skills

Wiring knowledge

IP telephony

Networking basics

Diagnostics tools

Low-voltage cabling

Job description

AMA TechTel is seeking a Telecom Technician in Amarillo to install and maintain data and telephone services for customers. The role includes troubleshooting VoIP and IP telephony, configuring VLANs and QoS, and training end-users on phone system features.

The ideal candidate has at least 3 years of installation or networking experience and is able to work independently, manage company vehicles, and participate in after-hours on-call rotations.