Telecom Program Manager: Fast-Paced Ops, Weekly Pay & Bonus

CTDI; Coatesville (Chester County); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Weekly pay

Monthly incentive bonus

Health insurance

Vision insurance

401(k)

Life insurance

Disability insurance

Employee assistance program

Flexible spending account

Job summary

CTDI is seeking a Program Manager to drive performance for a key customer program. You will serve as the main liaison for operational and performance issues, track metrics, and ensure timely support from IT, quality, and billing teams.

Ideal candidates have 3–5 years in program/operations management within fast-paced environments, with a background in logistics and distribution. Some travel is required; PMP is preferred but not required.

Qualifications

• 3–5 years Program/Project/Operations Management in fast-paced ops
• 3+ years in distribution/forward logistics
• PMP preferred but not required
• Experience with quality systems a plus
• Experience in telecommunications or cable industries is preferred

Responsibilities

• Act as primary point of contact for the local customer on operational and performance issues.
• Monitor project performance to customer requirements and expectations.
• Issue regular reports on program performance.
• Coordinate work of operations, IT, quality and billing.
• Identify non-conformance and develop remedial plans.
• Manage inventory levels to ensure timely order fulfillment.
• Resolve customer issues via escalation process and internal coordination.
• Conduct regular meetings with Operations/Business managers to meet customer needs and timelines.

Skills

Organizational skills

Detail oriented

Analytical thinking

Communication skills

Team player

Travel flexibility

Education

B.S. Degree in Business/PM/SC

Tools

MS Office (Word, Excel, PowerPoint, Access, Project)

Job description

CTDI is seeking a Program Manager to drive performance for a key customer program. You will serve as the main liaison for operational and performance issues, track metrics, and ensure timely support from IT, quality, and billing teams.

Ideal candidates have 3–5 years in program/operations management within fast-paced environments, with a background in logistics and distribution. Some travel is required; PMP is preferred but not required.