On-site Telecom Program Manager | Fast-Paced Ops Lead

CTDI Careers; Lakeside (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Weekly pay every Thursday

Monthly Incentive Bonus

Health insurance

Vision insurance

401(k)

Life insurance

Disability insurance

Employee assistance program

Flexible spending account

Job summary

CTDI is seeking a Program Manager to lead a customer program, drive performance metrics, and coordinate across operations, IT, quality, and billing. The role requires interpreting contract language and thriving in a fast-paced production environment. Telecommunications or cable industry experience is preferred.

The position is on-site at our Lakeside, TX location with opportunities for travel and a strong benefits package. A B.S. in Business/PM/SC or related field is required, and PMP is a plus.

Qualifications

• 3–5 years Program, Project, or Operations Management experience in a fast-paced operation.
• 3+ years working in a distribution or forward logistics operation.
• Proficiency in MS Office (Word, Excel, Power Point, Access and Project), report preparation and data analysis.

Responsibilities

• Act as primary point of contact for the local customer on operational and performance issues.
• Monitor project performance to customer requirements and expectations.
• Issue regular reports on program performance.
• Coordinate work of various functional groups such as: operations, IT, quality and billing.
• Identify areas of non-conformance and develop remedial plans.
• Manage inventory levels to ensure timely order fulfillment.

Skills

Organized

Detail oriented

Self-motivated

Analytical skills

Problem solving

Decision making

Communication

Interpersonal skills

Team player

Willing to travel

Education

B.S. Degree in Business, Project Management, Supply Chain or related discipline

Tools

MS Word

MS Excel

MS PowerPoint

MS Access

MS Project

Job description

CTDI is seeking a Program Manager to lead a customer program, drive performance metrics, and coordinate across operations, IT, quality, and billing. The role requires interpreting contract language and thriving in a fast-paced production environment. Telecommunications or cable industry experience is preferred.

The position is on-site at our Lakeside, TX location with opportunities for travel and a strong benefits package. A B.S. in Business/PM/SC or related field is required, and PMP is a plus.