Telecom Operations Supervisor - Lead Field Tech Team

Salón Večná kráska; Ellettsville (IN); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Paid professional development

401(k) with company match

Paid time off

Tuition reimbursement

Discounted company products

Wellness incentive program

Job summary

Smithville Communications is seeking a Supervisor, Telecom Operations in Ellettsville, IN to lead a team of telecom technicians, manage daily work, and drive process improvements. The role emphasizes coaching, quality assurance, and cross-department coordination.

The ideal candidate will have 2+ years in telecom, strong communication skills, and experience with fiber networks, GPON, and project coordination.

Qualifications

• Associate’s degree or equivalent industry experience.
• 2+ years in fiber-optic splicing and fiber cabling.
• Strong problem-solving and communication skills.
• Proficient with hand tools, splicer machines and OTDR.
• Valid driver’s license and color vision.

Responsibilities

• Fieldwork: assist technicians and perform quality checks.
• Operations: manage communication channels and coordinate with departments.
• Projects: plan and prioritize Enterprise projects; report updates.
• General management: conduct performance reviews; approve timesheets; ensure proper documentation.

Skills

Fiber-optic splicing

Structured cabling/telecommunications

Problem-solving

Communication skills

Hand tools

Splicer machines

OTDR

Microsoft Office

Valid driver’s license

Color vision

Education

Associate’s Degree or equivalent

Tools

OTDR

Splicer machines

Hand tools

Job description

Smithville Communications is seeking a Supervisor, Telecom Operations in Ellettsville, IN to lead a team of telecom technicians, manage daily work, and drive process improvements. The role emphasizes coaching, quality assurance, and cross-department coordination.

The ideal candidate will have 2+ years in telecom, strong communication skills, and experience with fiber networks, GPON, and project coordination.