Telecom Field Operations Supervisor

ITG Communications, LLC; Mesa (AZ); On-site; USD 65,000 - 90,000; Full time

Job summary

ITG Communications, LLC is seeking a dynamic supervisor to lead a team of up to 15 field technicians in telecom/broadband fulfilment operations. You will supervise schedules, allocate work, and maintain safety standards while driving customer satisfaction.

The role requires 3–5 years in telecom field ops with 1 year of supervisory experience, plus an associate degree or equivalent and relevant certifications. Strong communication and problem-solving skills are essential for success.

Qualifications

• Requires an Associate’s degree or equivalent in a technical field.
• Technical certifications relevant to telecom/broadband are preferred.
• Experience leading field operations or technician teams is required.

Responsibilities

• Lead and manage a team of up to 15 field technicians in fulfilment operations.
• Perform quality checks and onsite observations to ensure client standards are met.
• Conduct vehicle maintenance, safety checks, and PPE compliance.

Skills

Workforce management

Problem-solving

Communication skills

Education

Associate degree in technical field

Technical certifications

Job description

ITG Communications, LLC is seeking a dynamic supervisor to lead a team of up to 15 field technicians in telecom/broadband fulfilment operations. You will supervise schedules, allocate work, and maintain safety standards while driving customer satisfaction.

The role requires 3–5 years in telecom field ops with 1 year of supervisory experience, plus an associate degree or equivalent and relevant certifications. Strong communication and problem-solving skills are essential for success.