Telecom Operations Lead — Field & Projects

Gemeente Zwolle; Ellettsville (IN); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Professional development

Company-paid Dental

401(k) with company match

Generous PTO and paid holidays

Job summary

A regional telecom provider in Indiana is seeking a Supervisor for Telecom Operations to lead a team of technicians. This role involves hands-on support, managing team performance, and coordinating operations to ensure exceptional service delivery. The ideal candidate will have an associate's degree and at least 2 years of telecom experience, including strong problem-solving and communication skills. This position offers professional development opportunities and a range of benefits, making it a great chance to advance your career.

Qualifications

• 2+ years of experience in fiber‑optic splicing, equipment installation, structured cabling, troubleshooting, and verification.
• Valid driver’s license and safe driving record.
• Ability to distinguish colors.

Responsibilities

• Lead a team of Telecom Technicians, providing guidance and hands-on support.
• Conduct quality checks and assist with urgent service needs.
• Coordinate with internal partners and maintain smooth daily operations.
• Prioritize and plan projects, communicating status with technicians.

Skills

Strong problem-solving

Critical thinking

Communication skills

Proficiency with hand tools

Fiber-optic splicing

Education

Associate's degree or equivalent telecom industry experience

Tools

Splicer machines

OTDR

Microsoft Office

Job description

A regional telecom provider in Indiana is seeking a Supervisor for Telecom Operations to lead a team of technicians. This role involves hands-on support, managing team performance, and coordinating operations to ensure exceptional service delivery. The ideal candidate will have an associate's degree and at least 2 years of telecom experience, including strong problem-solving and communication skills. This position offers professional development opportunities and a range of benefits, making it a great chance to advance your career.