Telecom Install Tech I - Entry-Level Field Support

Utah; Salt Lake City, Northern (UT, KY); Hybrid; USD 21,000 - 28,000; Full time

Job summary

The University of Utah's UIT Infrastructure & OPS team in Salt Lake City is seeking a Field Technical Product Support Technician, I/II, to install and maintain the university's cable plant. You will perform patching, testing, cable management, and documentation, and provide hands-on support to campus technicians.

This full-time day-shift role offers 40 hours weekly, a $15.50–$20.00 hourly pay range, and opportunities to grow within a centralized IT environment serving the university,

Qualifications

• EQUIVALENCY STATEMENT : 1 year of higher education can be substituted for 1 year of directly related work experience.
• Field Technical Product Support Technician, I: Requires little to no related experience.
• Field Technical Product Support Technician, II: Requires at least 1 year of related experience.
• Field Technical Product Support Technician, III : Requires 3+ years of related experience.
• Field Technical Product Support Technician, IV: Requires 5+ years of related experience.

Responsibilities

• Ensures there is 24/7/365 support to the University copper cable plant.
• Provides mentoring to level 1 technicians and student interns
• Must be able to distinguish cable jacket color differences
• Able to lift 80 pounds
• Maintain a valid Utah driver license
• Develops job material lists based on job scope
• Enters time and materials into tracking tools
• Monitors, responds to, and updates work order queues
• Provides hands‑on help and support to the university and contractor cable technicians
• Keeps communication closets and work environments tidy
• Keeps equipment and vehicles in safe working condition
• Use test equipment to provide test results and reports
• Maintain a professional appearance and dress
• Covers for the copper supervisor as needed

Job description

The University of Utah's UIT Infrastructure & OPS team in Salt Lake City is seeking a Field Technical Product Support Technician, I/II, to install and maintain the university's cable plant. You will perform patching, testing, cable management, and documentation, and provide hands-on support to campus technicians.

This full-time day-shift role offers 40 hours weekly, a $15.50–$20.00 hourly pay range, and opportunities to grow within a centralized IT environment serving the university,