Telecom Implementation & Provisioning Specialist

Frontier Communications; Norwalk (CT); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

PTO 20 days + 10 holidays

Medical/dental/vision benefits

401k match 50% on 6%

Tuition assistance

Parental leave

Job summary

Frontier Communications is seeking an Implementation Specialist to provide post-sale provisioning and implementation for commercial customers. The role ensures timelines meet contractual requirements while delivering high service levels and maintaining clear communication with customers.

The ideal candidate will manage multiple tasks, interpret contractual language, and coordinate with internal teams to keep projects on track from inception to completion.

Qualifications

• Ability to multitask and meet deadlines.
• Strong communication and customer service skills.
• Ability to interpret contractual or technical language.

Responsibilities

• Review Scope of Work and data forms for accuracy.
• Confirm Product schedule and required signatures.
• Be the single point of contact for project implementation.

Skills

Project management

Order entry

Customer service

Cross-functional collaboration

Microsoft Excel

Tools

Salesforce

M6

DPI

Job description

Frontier Communications is seeking an Implementation Specialist to provide post-sale provisioning and implementation for commercial customers. The role ensures timelines meet contractual requirements while delivering high service levels and maintaining clear communication with customers.

The ideal candidate will manage multiple tasks, interpret contractual language, and coordinate with internal teams to keep projects on track from inception to completion.