Telecom Field Service Technician – Install & Repair

Colonial Group; Summerville (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

Uniti is seeking a Customer Service Technician to install and repair residential and business communications services, including telephone, internet, and video. You will train with test equipment and work across different technologies and networks, while recommending suitable products to meet customer needs.

The role involves both indoor and outdoor work, pole climbing, ladder use, and maintaining a clean company vehicle. Safety training and adherence to safety standards are required.

Qualifications

• Basic technology and math skills required.
• Valid driver's license and safe driving record.
• Ability to distinguish colors in use of color-coded cable.
• Ability to lift up to 50lbs and work aloft.
• Ability to successfully complete required safety training.
• Ability to work assigned schedules including day, evening, weekend and holiday hours.

Responsibilities

• Install and repair residential and business communications services including telephone, internet, and video.
• Train and work with tools and test equipment to provide service of multiple technologies and network designs.
• Recommend products and services that resolve customers' communications needs.
• Work in both buried and aerial plant requiring pole climbing and ladder skills.
• Safely operate and maintain the company service vehicle.
• Work in both inside and outside environments.
• Complete required safety training and follow safety standards and regulations.
• Report to the Manager of Local Operations.

Skills

Basic technology skills

Math skills

Color discrimination

Education

High School Diploma or GED

Tools

Test Equipment

Ladders

Hand and Power Tools

Job description

Uniti is seeking a Customer Service Technician to install and repair residential and business communications services, including telephone, internet, and video. You will train with test equipment and work across different technologies and networks, while recommending suitable products to meet customer needs.

The role involves both indoor and outdoor work, pole climbing, ladder use, and maintaining a clean company vehicle. Safety training and adherence to safety standards are required.