Telecom Field Service Technician

Uniti; Elyria (OH); On-site; USD 42,000 - 52,000; Full time

Job summary

Uniti’s Customer Service Technicians install and repair residential and business communications services, including telephone, internet, and video. You’ll train with tools, work on diverse technologies, and recommend products to meet customers’ needs.

This role involves both indoor and outdoor work, pole climbing, ladder use, and strict safety standards. You’ll report to the Manager of Local Operations and may work extended hours as required.

Qualifications

• Basic technology and math skills.
• Valid driver’s license and safe driving record.
• Ability to distinguish colors in use of color-coded cable.
• Ability to lift up to 50lbs, capable of working aloft.
• Ability to respond to after hour callouts.
• Ability to successfully complete required safety training.

Responsibilities

• Install and repair residential and business communications services including telephone, internet, and video.
• Train and work with tools and test equipment to provide service of multiple different technologies and network designs.
• Recommend products and services that resolve customers’ communications needs.
• Work in buried and aerial plant requiring pole climbing and ladder skills.
• Safely operate and maintain company service vehicle.
• Work in both inside and outside environments.
• Complete necessary safety training and follow safety standards and regulations.
• Report to the Manager of Local Operations.

Skills

Tech aptitude

Math skills

Customer service experience

Color vision

Flexible schedules

Education

High School Diploma or GED

Job description

Uniti’s Customer Service Technicians install and repair residential and business communications services, including telephone, internet, and video. You’ll train with tools, work on diverse technologies, and recommend products to meet customers’ needs.

This role involves both indoor and outdoor work, pole climbing, ladder use, and strict safety standards. You’ll report to the Manager of Local Operations and may work extended hours as required.