Field Service Technician – Home & Business Connectivity

Uniti Group; Matthews (NC); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401K Plan

Health & Flexible Spending Account

Life and AD&D Insurance

Job summary

Uniti Group is hiring a Customer Service Technician to install and repair residential and business communications services. You will work with test equipment across multiple technologies and networks, and you will recommend solutions tailored to each customer.

The role covers indoor/outdoor work, safety training, and operating a company vehicle. A valid driver’s license and strong basic tech/math skills are required.

Qualifications

• High School Diploma or GED required.
• Must maintain a valid driver’s license and a safe driving record.
• Ability to lift up to 50 lbs and work aloft; comfortable with heights.

Responsibilities

• Install and repair residential and business services including telephone, internet, and video.
• Train and work with tools and test equipment to service multiple technologies and network designs.
• Recommend products and services that resolve customer needs.
• Work in buried and aerial plant, requiring pole climbing and ladder use.
• Safely operate and maintain the company service vehicle.
• Work in both inside and outside environments; follow safety training and regulations.

Skills

Basic technology skills

Math skills

Customer service experience

Education

High School Diploma or GED

Tools

Test Equipment

Ladders

Climbing hooks

Job description

Uniti Group is hiring a Customer Service Technician to install and repair residential and business communications services. You will work with test equipment across multiple technologies and networks, and you will recommend solutions tailored to each customer.

The role covers indoor/outdoor work, safety training, and operating a company vehicle. A valid driver’s license and strong basic tech/math skills are required.