Técnico MSP Nivel 3: Soporte Avanzado y Proyectos
TeamLogic IT, East Buffalo, NY
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Benefits offered by this job
Job summary
TeamLogic IT, East Buffalo, NY is seeking a highly skilled MSP Level 3 Technician to deliver advanced IT support to SMB clients. You will troubleshoot servers, networks, virtualization, and cloud services, while leading projects and mentoring junior technicians in a fast-paced MSP environment.
The ideal candidate has 5+ years in IT support, MSP experience, and relevant certifications (Network+, Security+, CCNA).
Qualifications
- 5+ years in IT support, including Level 3 or senior technician experience.
- MSP experience preferred with Bachelor's degree in IT, CS, or related field.
- Certifications such as Network+, Security+, Azure Administrator, CCNA are a plus.
Responsibilities
- Provide advanced technical support for servers, networks, and software.
- Design, implement, and manage robust network solutions for clients.
- Perform maintenance, patching, backups, and monitoring to keep systems secure and compliant.
- Maintain strong client relationships and translate technical concepts for non-technical audiences.
- Lead IT projects, migrations, and deployments with internal teams and vendors.
- Create and update detailed client environment documentation.
Skills
Education
Tools
Job description
TeamLogic IT, East Buffalo, NY is seeking a highly skilled MSP Level 3 Technician to deliver advanced IT support to SMB clients. You will troubleshoot servers, networks, virtualization, and cloud services, while leading projects and mentoring junior technicians in a fast-paced MSP environment.
The ideal candidate has 5+ years in IT support, MSP experience, and relevant certifications (Network+, Security+, CCNA).
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