TechOps Administrator (TS/SCI Full Scope Poly)

Zachary Piper, LLC; Redmond (WA); On-site; USD 100,000 - 135,000; Full time

Benefits offered by this job

Full Benefits

PTO/Holiday

Sick leave as required by law

Job summary

Zachary Piper Solutions is seeking a TechOps/Cloud Support Administrator to support a critical Security Operations Center in Redmond, WA or Reston, VA. The role focuses on end-to-end operation support for Azure core and Office365 platforms within a 24x7 environment.

Candidates must hold TS/SCI Full Scope Polygraph and be open to shift work. The position offers a clear path into cybersecurity and long-term program stability with full benefits.

Qualifications

• Bachelor’s Degree in a related field or equivalent IT training/experience.
• Experience with Microsoft O365, Windows Active Directory, and software functions.
• Experience administering servers and applications in cloud environments.

Responsibilities

• Execute deployment scripts and procedures.
• Coordinate restoration actions with other teams.
• Support outage restoration actions per SLAs and procedures.
• Document all investigative and restorative actions for audit and root cause analysis.
• Apply problem-solving and debugging to mitigate outages.
• Update SOPs and technical training guides as needed.
• Assist in hardware deployments and provide equipment troubleshooting.

Skills

Azure

Office365

Active Directory

Python

PowerShell

Java

Remedy

ServiceNow

Jira

Troubleshooting

Documentation

Shift work

Education

Bachelor’s Degree in related field

Tools

Remedy

ServiceNow

Jira

Windows Server

Microsoft 365

Job description

Zachary Piper Solutions is seeking a TechOps/Cloud Support Administrator to support a critical Security Operations Center in Redmond, WA or Reston, VA. The team is seeking a skilled system administrator to provide end-to-end operation support for Azure core and Office365 platform.

Clearance: TS/SCI Full Scope Polygraph

Location: Redmond, WA or Reston, VA

Schedule: Day shift, swing shift, evening shift available (Redmond, WA) – 24x7 operational environment

This job opens for applications on 11/9/2026. Applications for this job will be accepted for at least 30 days from the posting date

Responsibilities of the TechOps Administrator:

• Execute documented deployment scripts and procedures.
• Coordinate restoration actions with other teams.
• Support outage restoration actions, adhering to published SLAs or as indicated by procedures.
• Document all investigative and restorative actions in the designated system of record for audit purposes and root cause investigations.
• Apply problem-solving, troubleshooting, and debugging expertise to mitigate customer or service outages.
• Update standard operation procedures and technical training guides documentation as needed.
• Manage secure work area operations, including assisting in hardware deployments, physical escort for maintenance, and providing equipment assistance/troubleshooting.

Qualifications of the TechOps Administrator:

• Excellent customer service skills and focus.
• Education: Bachelor’s Degree in a related field or equivalent combination of IT training and practical experience.
• IT troubleshooting and end user support; experience with Microsoft O365, Windows Active Directory, and software functions
• Experience administering servers and applications in cloud environment
• Programming/Scripting experience: Java, Python, Bash, Powershell
• Experience utilizing Remedy or ServiceNow ticketing systems
• Openness to shift work, as 24/7 support is essential

Compensation of the TechOps Administrator:

• Compensation: $100,000 - $135,000+ **based on total years of experience**
• Full Benefits; Cigna Medical, Dental, Vision, 401k, PTO/Holiday, Sick leave as required by law
• Opportunity to get your foot in the door with cyber security
• Long-term stable program

#LI-MK1 #LI-Onsite

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